About the NSW ICT Strategy 2012

The NSW Government recognises that there is considerable scope for improving how the public sector invests in and uses ICT to deliver services to the people of NSW. For this reason, Directors-General and other leaders from across the public sector were asked their views on how ICT could assist in improving the way government does business. Overall there were two key responses. Government needs to derive better value from its annual investment, and ICT should be leveraged more strongly to drive better service delivery outcomes.There was a shared view across government that the NSW public sector needs to reduce duplication and address an inconsistent and fragmented approach to ICT. Agencies need to share information, work with the community and industry, and provide services to citizens using the latest technology. These views, and those of industry, informed the 2011 NSW Government ICT Strategic Framework, which outlined a clear direction for coordinating and improving our aproach to ICT through a whole of government strategy.The ICT Strategy is positioning NSW to take full advantage of the opportunities that ICT presents for improved service delivery, improved productivity and the most efficient and effective investment.